Techevolution is a IT Services/ Manage Service Provider Position: The Help Desk Manager / Technician provides technical support Remotely, and/or via Phone / Email to ensure optimal performance, uptime, functionality, and efficiency of its own and clients systems. Duties and Responsibilities: Review Help Desk tickets. Making sure other help desk employees are getting back back to customers in a timely manner and submitting there tickets correctly. Being a liaison between Tech's and the Service Manger .
Sep 24, 2021