As we are all continuing to adjust to at-home work life, you hopefully have had a chance by now to set up your workspace. If you have been experiencing Internet troubles before or during your virtual meetings, you are not alone. To help, here are a couple things to note about your Wi-Fi connection.

  • Test your Internet speed. Simply type in “speed test” on Google and you can click their “run speed test” button to test your Internet speed through Google. Depending on the results, you may consider an Internet upgrade through your service provider. 

Note: For ZoomTM, there is a minimum bandwidth connection requirement. ZoomTM requires your device to be able to handle at least 800kbps/1.0Mbps (up/down) for high quality group video calling.

  • Be close to your Wi-Fi router. To have the best possible connection, be close to your router and/or consider plugging your computer or laptop into your router with the ethernet/network cable. An ethernet cable most likely came with your router.

To learn more about internet connections, routers, and the Wi-Fi speed you have at home, click here.

If you’re still having trouble after testing your speed and meeting the bandwidth requirements, these tips should be considered before attending your virtual meeting:

  • Tell everyone in your home to take a break during your meeting. This might be the #1 culprit. If several people in your home are streaming on Netflix, playing video games, or perhaps your significant other is also on a ZoomTM call, it will cause the Internet to run slower.
  • Click a link to join the call instead of dialing in by phone if you aren’t already practicing this. If you’re using a service like ZoomTM, you have the option to use your computer’s audio which may be more reliable at peak times than the dial-in phone option. This also helps ZoomTM meeting participants know who’s speaking on the call.
  • Jump on the call ahead of time. Get on the call sooner to make sure your connection is stable before the meeting starts.
  • As a last resort, cut the video. Audio conferencing uses far less bandwidth than video conferencing, so your chances of having a call that won’t drop for someone in the meeting is higher. Of course, use this as a last resort, since video communication is important.

We hope these tips help you when you go to set up your next virtual meeting. Connection with others is more important than ever before, so keep trying new solutions!

We are ALL in this together.



Author ProVisors

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